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Reinventing Meetings
Since 2020, Talk to Your Meeting Doctors has invited facilitators, researchers, designers and leaders to talk about why meetings go wrong and how to make them better. This book gathers what our guests taught us. It is not a transcript of the episodes. We have grouped the conversations into ten themes, and each chapter draws on several episodes from different years.
10 chapters
Introduction and conclusion
Titles may still change
Every chapter ends the same way. "What the doctors prescribe" distils the main lessons, and "Try this next week" gives you one practical experiment.
Some later conversations shed new light on older ones. Where they do, a short box headed "Since then" brings the story up to date.
Opening
Intro
Why We Started Talking to Meeting Doctors
- How Martin became a meeting doctor
- What the series became
- How this book is organised
What meetings are for, and what is wrong with them
Ch 1
Meetings as an Organisational Asset
- The relay race
- Meeting flow
- The pulse of the organisation
- Meetings as a diagnostic tool
- Fewer meetings, or better ones?
Ch 2
What's Really Wrong with Meetings
- We don't prepare
- People don't feel safe to speak
- The meeting is a symptom
- We follow the default
- We've forgotten what in-person is for
Design
Ch 3
Designing Meetings with Intent
- We work for the meeting owner
- Talk to the participants first
- The designer's toolbox
- By default or by design
- Decision or recommendation?
Ch 4
Meetings That Make Strategy
- Strategy happens in meetings
- Are strategy workshops past their sell-by date?
- Architecting collaboration for complexity
- Away days in a remote world
Ch 5
Meetings and Events: What Each Can Learn from the Other
- A conference with no agenda
- Turning spectators into participants
- Designing time: the Event Canvas
- The hospitality virus
Technology and artificial intelligence
Ch 6
Technology in Meetings: Help or Hindrance?
- From rooms to screens
- Productive at what cost?
- People first
- Can technology make meetings redundant?
- What only the room can do
Ch 7
AI and the Future of Meeting
- What AI was already doing in the room
- From the noun to the verb
- Breaking the one-at-a-time funnel
- Can AI learn to facilitate?
- What is the synchronous moment for?
The human side
Ch 8
Hybrid, Remote and the Tired Meeting
- The meeting that never ends
- Hybrid: a matter of where, or of how?
- Wellbeing as a goal
- Designing for energy
Ch 9
Culture, Trust and Inclusion
- Windows to the soul of the organisation
- A meeting-positive culture
- Trust
- Inclusion by design
Ch 10
Measuring What Matters
- Start with the simplest measures
- Measuring the wrong things
- Measuring connection
- The risks of measurement
- A return on energy
Closing
End
What a Meeting Revolution Would Look Like
- Looking back, year by year
- Five shifts
- No right answer
- What comes next